Returns & Exchanges

At Dryeye Rescue, we want you to be completely satisfied with your purchase; if you are not happy with your order, we offer a 30-day window for returns and exchanges on all eligible fashion items in original condition.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided through our portal to ensure tracked and secure transit.

3

Pack Your Items

Place the items in their original packaging, ensuring all tags are attached and the products are unworn, then securely seal the box.

4

Ship and Refund

Drop off your package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt at our warehouse.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing