Frequently Asked Questions

Everything you need to know about your Dryeye Rescue orders.

What is the standard shipping time for orders?

We typically process orders within 1-2 business days. Standard shipping within the continental US usually takes 3-5 business days to arrive.

What is your return policy?

We offer a 30-day return window for unworn and unwashed items with original tags attached. Please visit our returns portal to start your claim.

How do I track my package?

Once your order ships, you will receive an email notification with a tracking number and a link to monitor your delivery status in real-time.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary based on your location and are calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

How should I care for my Dryeye Rescue apparel?

To maintain the quality of our garments, we recommend machine washing cold with like colors and tumble drying on low heat or air drying.